Office DX with Acall

Reception &
Access Control

Automation reduces troublesome handover

Automate the flow of visitor management and access control

Acall Reception on Acall eliminates the troublesome task of managing appointments and intermediary work by automating visitor management on iPads.
Organizations can build menu contents and authentication/notification flows by integrating various external services.

Intuitive UI

Detailed log records

Consistent with visitor appointments and meeting room reservations

STEP 1

Authentication Method for Guests

A single iPad can complete the verification process for visitors.
Direct notifications are available even without authentication.

Scheduled visitors

Appointment Code

The iPad (Acall Reception) reads the QR code sent to guests before the visit. Not only guest information but also appointment time, meeting room, and person in charge will be automatically recorded.

Temporary pass

Temporary passes with a QR code that a guest can use repeatedly are useful for those who enter the building for a certain period of a project or construction work. The reception will be completed by just scanning the QR code.

Visitors without appointments

Visitor Information Input

Guests without appointments can enter their company name and their name on an iPad.

STEP 2

Notification & Call

The person in charge will receive a visitor notification via chat tools, extension phone, FaceTime, etc.
Reminder and CC notifications prevent visitors from waiting too long.

Watch a video of the reception flow with each tool

Slack integration image

Chat tool

Slack
LINE WORKS
Chatwork
Google Hangouts Chat
Microsoft Teams

Call

FaceTime
Cloud extension phone
- Dialpad
- BIZTEL
- SmartCloud® Phone
- VoiceConnect

Others

Acall Mobile
E-mail
SMS
Voice notification

STEP 3

Examples of Actions After Receiving Notifications

Various actions can be combined depending on the operation pattern.

Response Function

Your selected response to the visitor notification which will be received via some chat tool will be displayed on an iPad (Acall Reception) at the reception. The response message from the notification can be set by patterns.

Entrance Passes

By integrating a label printer, an entrance pass can be printed after guest authentication. There is no need to keep records at the reception since the appointment information will be taken over.

Gate Integration

You can open the connected security gates from Acall Reception. Acall records the logs of unlocking gates.

Customize for the best visitor experience

You can customize Acall Reception menu settings and design on the screen.

Customer stories

We wanted to create a space without walls, where people can feel connected within the company.

Sansan, Inc.

I especially like Acall's flexible settings and easy customization, including its design. In addition, we can customize the system to suit the different operations of each department, which has helped us optimize our overall reception operations.

Office Globalization: Constantly pursuing efficiency and communication

SmartNews, Inc.

When introducing a system, we choose one that supports only English rather than only Japanese. Since we actively use Slack, it is crucial to support notifications to Slack. When we introduced Acall Reception, our members accepted it smoothly without any burden on them to set up the system by linking with Slack.