Published: February 27, 2024
Updated: June 12, 2024
Thank you very much for using Acall.
We have updated our Worker Information screen, which is displayed using the Worker Search function of Acall Portal.
With this update, you can check your colleagues’ today's schedule and Teams presence ("Available," "Busy," etc.) at a glance to optimize the timing and content of communication.
User
All customers using Acall
Changes
Worker information screen after worker search.
① “Floor Map” where currently checked-in.
② Worker Information.
In addition to the previously displayed information such as email, “group” information has been added.
③ If Microsoft Account is integrated and Outlook Calendar is shared, current schedule, if any, will be displayed.
④ If Microsoft Account is integrated and Outlook Calendar is shared, a button to start a direct message in Teams will be displayed.
⑤ If Microsoft Account is integrated and Outlook Calendar is shared, Teams Presence (status information) will be displayed.
⑥ Today's schedule is displayed. Use the “Schedule” and “Spot Reservation” tabs to switch between views.
⑦ "Schedule" Tab
Today's spot reservaton is displayed on the timeline.
If Microsoft Account is integrated and Outlook Calendar is shared, Outlook schedule is also displayed.
⑧ Worker information will be displayed by clicking the icon.
⑨ "Spot Reservation” tab
List of today's spot reservations will be displayed.
When you select a spot, the reserved spot will be displayed on the “Floor Map”.
How to Use
Please check the following help article.
・View Workers Check-in Status
Release Date
June 12, 2024
If you have any questions, please contact us via contact form.