[Release: December 19, 2024] Start, End and Extend Meetings from Acall Portal and Acall Mobile

Published: November 28, 2024
Updated: December 20, 2024


Thank you very much for using Acall.

We are pleased to announce that you can now start, end, and extend meetings directly from Acall Portal and Acall Mobile.
Until now, these actions were only available via iPad (Acall Meeting), but now you can manage your meeting rooms more flexibly from a PC or smartphone.

Even in environments where setting up an iPad is not possible, or when participants are unable to operate the device, you still can start, end, and extend meetings using the Acall Portal or Acall Mobile. Combining this new feature with Acall Meeting enables smoother and more efficient management of meeting rooms.


User
Customers using Meeting Room Check-in


What You Can Do
You can choose from the following three methods for checking into a workspace.

• Acall Meeting
• Acall Portal
• Acall Mobile

In the Acall Portal guest check-in screen, you can start (check-in), end (check-out), and extend meetings.


[Workspaces] tab has been added to the [Check-in] menu on Acall Mobile, allowing you to start (check-in), end (check-out), and extend meetings.



Additional Notes

• If Acall Meeting is connected to the workspace at the time of this release, Acall Meeting will be set as the check-in method for the workspace. You can change it to your preference.

*Note: If the workspace is not connected after generating a PIN code, Acall Meeting is not set as the check-in method. You will need to explicitly set it as the check-in method.

• With this release, the display design and specifications of the guest check-in screen in Acall Portal and the [Check-in] menu in Acall Mobile have been updated.

Request to Customers
In relation to this release, we kindly ask administrators to take note of the following points.
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⚠️ Regarding Meeting Rooms Not Connected to Acall Meeting as of 7:00 PM (JST) on December 19

• After this release, the following steps will be required to generate a PIN code and connect to Acall Meeting:
  • Open the settings screen for the relevant workspace in the Acall Portal.
  • In the "Check-in/out Method" settings, select "Acall Meeting" and save.

How to Use
Please refer to the following help articles.

• Check-in/check-out and Extend a Workspace Reservation from Acall Portal
• Check-in/check-out and Extend a Workspace Reservation from Acall Mobile
• Register / Edit Workspace
• What You Can Do on Guest Check-in Screen

Release Date
December 19, 2024


If you have any questions, please contact us via contact form.