【Release Postponement】Group Narrow Down on Acall Reception

Published: July 9, 2024
Updated: July18, 2024

*The release of this function has been postponed. Please check the "Scheduled Release Date" at the bottom of this page.

Thank you very much for using Acall.

We are planning to release a new function which allows visitors to select the department or person in charge to call from a specific group of workers set up for each Acall Reception device.

With this release, administrators will be able to set groups and workers that visitors can call, for example, only groups and workers belonging to the Tokyo office for the Acall Reception devices in the Tokyo office, and only groups and workers belonging to the Osaka office for devices in the Osaka office.


User
Customers using the Reception Check-in function.


What You Can Do
Visitors will be able to select and call only the groups and workers belonging to the groups that the administrators have set for each Acall Reception device from the department / worker selection screen.


How to Use
Help articles will be provided upon release.


Scheduled Release Date
We have decided to postpone the release of this function, which was previously announced for late July 2024.
Our engineer team has done its best to prepare for this release, but in order to provide higher quality functionality, it has become necessary to reevaluate the entire functionality.
As a result, it is expected that the specifications of the function introduced on this page will change.
Also, the release date has not yet been determined. We will announce as soon as it is confirmed, along with the details of the specifications.

We sincerely apologize for any inconvenience this may cause to those who have been waiting for the release.


※All screenshots and specifications provided in this release note are under development and subject to change.
※Release dates are subject to change without notice.

If you have any questions, please contact us via contact form.