Published: May 26, 2025
Updated: June 17, 2025
Thank you very much for using Acall.
As part of the security measures for the Slack integration function, new FQDN has been added for Acall services to communicate with.
If your network connection is restricted by specifying FQDNs or IP addresses for security management purposes, please open the ports for the following FQDN as well.
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- Affected Customers
- This announcement applies to all customers who have configured network restrictions (communication control) using FQDN or IP addresses, regardless of whether they are using the Slack integration or not.
- New FQDN
- acallapi-prod02-card-images.s3.ap-northeast-1.amazonaws.com:443
- Date
- June 16, 2025
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If access to the specified FQDN above is not permitted, some functions may not operate properly.
Therefore, we kindly ask all customers who have configured communication control using FQDN or IP addresses to ensure that access to the above domains is allowed.
If you have any questions, please contact us using the inquiry form.