Published: May 26, 2025
Updated: May 28, 2025
Thank you very much for using Acall.
We would like to inform you that there was an error in the following announcement published on May 26, 2025, regarding the scope of affected customers.
We sincerely apologize for any confusion this may have caused.
The announcement incorrectly stated that the information applied only to “customers using the Slack integration.”
The correct scope should have been “all customers using FQDN or IP address settings.”
Please find the corrected information below.
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- Affected Customers
- This announcement applies to all customers who have configured network restrictions (communication control) using FQDN or IP addresses, regardless of whether they are using the Slack integration or not.
- New FQDN to be added
- acallapi-prod02-card-images.s3.ap-northeast-1.amazonaws.com:443
- Scheduled date
- June 16, 2025
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Please note that if access to the specified FQDN is not allowed after the above-mentioned date, some features may not function properly.
Therefore, we kindly ask all customers who have configured communication control using FQDN or IP addresses to ensure that access to the above domains is allowed by the specified date.
If you have any questions, please contact us using the inquiry form.