Published: August 5, 2024
Updated: August 19, 2024
Thank you very much for using Acall.
We are pleased to announce the release of Group Provisioning function which allows group information to be synced to Acall. (*Only for Microsoft Entra ID and Okta)
In addition to syncing worker information, group information is also be synced to reduce maintenance time for management in case of group name changes due to organizational changes etc.
User
Customers who subscribe to the provisioning function and use the following IdPs.
- Microsoft Entra ID
- Okta
* Group provisioning is not available for OneLogin.
What You Can Do
The followings are automatically synced to Acall.
- Create new groups
- Rename groups
- Delete groups
- Change user's group affiliation
Request to Customers
<Customers who subscribe to the provisioning function and use Microsoft Entra ID>
As previously announced, group information in Microsoft Entra ID may be unintentionally synced to Acall after this release in the following case.
- Group provisioning is enabled for Acall application in Microsoft Entra ID.
If you do not want to sync groups, please disable it.
How to Use
Please check the following help articles.
Release Date
August 19, 2024
If you have any questions, please contact us via contact form.