ACALL株式会社(以下「当社」)は、当社の提供するACALL(以下「本サービス))における個人情報の取扱いについて、以下の通り個人情報保護方針を定め、 個人情報保護の仕組みを構築し、全従業員に個人情報保護の重要性の認識と取組みを徹底させることにより、個人情報の保護を推進致します。





また、本サービスが利用するプログラム(API, Webアプリケーション, iOS/Androidアプリケーション, Outlookアドイン, Chromeエクステンション, 各種外部サービス連携用アプリケーション)が取得した個人情報については、本サービスの機能提供に必要のない個人情報は正当な理由なく保存せず、 必要な範囲でのみ保存及び利用し、本個人情報保護方針に基づき安全に取り扱いいたします。



  • お客様の同意がある場合
  • お客様が希望されるサービスを行なうために当社が業務を委託する業者に対して開示する場合
  • 法令に基づき開示することが必要である場合










〒650-0033 兵庫県神戸市中央区江戸町104 2F / MAIL:

ACALL Inc. (hereinafter referred to as "the Company") has established a personal information protection policy as described below and has constructed mechanisms for the protection of personal information, regarding the handling of personal information on ACALL (hereinafter referred to as "Services"). By enforcing initiatives and instilling recognition of the importance of protecting personal information among all employees, the Company promotes the protection of personal information.

Management of Personal Information

In order to keep customers' personal information accurate and up to date, and in order to prevent unauthorized access, loss, damage, falsification, leakage, etc. involving personal information, the Company enacts necessary measures including those for the maintenance of security systems, the improvement of management structures, and the thorough education of employees. The Company further implements safety measures and engages in strict management of personal information.

Purpose of the Use of Personal Information

The Company uses personal information obtained from customers for the purpose of sending messages and business information from the Company, as well as e-mail messages and materials in response to questions.

Applications provided by the Service (API, web application, iOS/Android applications, Add-in for Outlook, Google Chrome extension, applications for various chat-services or calendar-services) do not use and store user information that is unnecessary for providing functions. User information needed to provide functions and stored in our applications is covered by this privacy policy and handled safely.

Prohibition of the Disclosure and Provision of Personal Information to Third Parties

The Company properly manages personal information obtained from customers and does not disclose personal information to any third party, unless any of the following cases applies.

  • The customer has provided consent
  • Information is disclosed to business operators to which the Company has outsourced work for the purpose of performing services requested by the customer
  • Disclosure is required by law or ordinance

Safety Measures for Personal Information

In order to secure the accuracy and safety of personal information, the Company enacts measures to ensure security.

Inquiries by Individuals

In the event that a customer wishes to inquire about, modify, or delete his or her own personal information, the Company will confirm the identity of the customer and respond to the request.

Compliance with Laws and Standards, and Review

The Company complies with laws, ordinances, and other standards of Japan that apply to personal information in the Company's possession. The Company will review and make efforts to improve the content of this personal information policy as necessary.


Please contact the below for inquiries concerning the Company's handling of personal information.


edomachi104 2F, tyuo-ku, Kobe-city, Hyogo 650-0033 / e-mail: